Refund policy
Return & Refund Policy
At Mist & Maple, we want you to be satisfied with your purchase.
Returns
You may request a return within 30 days of receiving your order. Items must be unused, in their original packaging, and in resalable condition.
Non-returnable Items
Customized products, gift cards, and clearance items cannot be returned unless they arrive damaged or defective.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and photos of the item.
Refunds
Once your returned item has been inspected and approved, your refund will be processed to your original payment method. Processing times may vary depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
Email: huahai012103@gmail.com
WhatsApp: https://wa.me/66969317837